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FAQs

Our Roofing FAQs

exterior of home with new windows and doors

Have questions about your roof? You’re not alone. At OpenBox Roofing, we’ve gathered our most common roofing FAQs to help homeowners make confident decisions about roof repairs, replacements, and maintenance.

Whether you’re wondering what materials last the longest, how to spot storm damage, or what questions to ask a roofer before hiring one, our team has the answers you need. Explore the FAQs below to get expert insights from trusted Indianapolis roofing professionals.

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I’ve worked with OpenBox over the last 4 years and cannot recommend them enough. OpenBox Roofing always went above and beyond my clients expectations and they have excellent communication. Tom, Mike and the entire team do a great job at focusing on quality of service. Highly recommend!
Logan Sanford
LOGAN SANFORD- Roof Replacement
"There is a reason Open Box has so many good reviews - they are incredible to work with!! They replaced my roof in April of this past year and every single interaction I’ve had with them has been positive. They’re responsive, respectful, and informative."
Di Evans
DI EVANS- Roof Replacement
"I used OpenBox to do a roof and gutter installation for a new covered porch, extending from the back of our house. They had to tie into two existing roof lines and match the color, alignment, and spacing of the existing shingles. They did a fantastic job, were highly responsive, and incredibly easy to work with. Highly recommended."
Matt Zentz
MATT ZENTZ- Roof & Gutter Installation
"OpenBox was very professional and informative. They helped me after I had a bad experience with another roofing company. They were thorough, moved quickly and helpful with dealing with my insurance company. The final product (roof and gutters) are beautiful!"
Ellyn Lohr
ELLYN LOHR- Roof Repair
"Adam and the entire Open Box team were excellent to work with. Adam made sure that we only fixed the minor issues with my roof that needed fixed, instead of totally replacing it, which the other roofing companies failed to offer as a solution."
Jennifer Backer
JENNIFER BACKER- Roof Repair

FAQS

FAQS

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What warranties do you offer?
We provide a 5-year workmanship warranty, plus a manufacturer and extended warranty option through Owens Corning.
We recommend getting your roof inspected once every 1-2 years (ideally before winter) or after any major storm event.
We take an authentic, educational approach and provide reliable communication at every step. Plus, our industry experience ensures long-lasting results. You’ll never feel pressured into a situation you’re not comfortable with. We are also licensed, bonded and insured for your protection.
We’ll arrive on time and perform a thorough roof and attic (or siding) inspection. We’ll take photos of any damage and create a detailed written report. Then, we’ll explain what we found, walk you through our suggestions, and provide a solid price that covers everything. You get to make an informed decision with no obligation.

Yes, we have a partnership with Service Finance to provide accessible financing options to our customers.

Yes, if you choose to file an insurance claim for roof storm damage, we can provide the repairs or replacement you get approved for. We are also more than happy to walk you through the claim filing process to make it as easy and seamless as possible for you.
We specialize in installing asphalt shingles, metal, and flat roofing systems.
Most asphalt shingle roof replacements only take 1 day! Depending on the size and steepness of your roof and weather conditions, the replacement may take 2-3 days.
A properly installed shingle roof can last 15-25+ years. Metal roofing can last 50+ years. Depending on the size and steepness of your roof and weather conditions, the replacement may take 2-3 days.
Besides active dripping water, the most prominent signs of a roof leak are water stains on your ceiling or walls, mold growth, and musty smells.
You can attempt your own roof repair, but it isn’t recommended. Doing so can void any warranties on your roof, and if anything goes wrong, you’ll be left with a more expensive issue than if you had hired a professional in the first place.
The best way to know for sure is to schedule an inspection with OpenBox. We’ll be able to pinpoint the state of your current roof and any damage. Typically, if your shingle roof is over 15 years old or has significant damage, it’s time for a replacement.
Fiber cement siding can last 50 years or more!
Vinyl siding usually lasts 20-40 years
Yes, James Hardie siding comes with a 30-year manufacturer’s warranty for the materials.
Without gutter guards, you should clean your gutters at least twice a year.
Seamless gutters are manufactured from a singular material piece. They aren’t divided into sections, so they are leak-resistant, low-maintenance, and aesthetically pleasing.
Call OpenBox right after any major storm or at the first sign of roof damage. We’ll provide a detailed inspection and recommend the best solutions moving forward.
We will walk you through the steps of getting an inspection and filing a claim. You can also utilize our photos and written report to support your claim. We can’t guarantee that your claim will be approved, but we can provide the roofing services you need regardless.
Yes, you can opt for a fixed-interest loan through Service Finance for affordable monthly payments.
Contact our team, and we’ll connect you with a project manager who will walk you through the process.
Service Finance’s financing application is short and easy. It should only take a few minutes to see if you qualify.
No, the Owens Corning shingle visualizer is free!
If you suspect that your roof has been damaged, the first person you should call is your trusted roofing contractor. At OpenBox, we will provide you with a complimentary inspection report, tons of photos, and our trusted expert solutions to help educate you before you decide whether or not to file a claim.
Yes, in addition to the traditional 6” aluminum gutters our team also specializes in specialty gutters such as copper or half round and a variety of gutter guards
Yes, we offer a variety of gutter guards from simple & economical to long lasting and premiere quality.
We install TPO, EPDM and PVC.
To send a referral our way, simply let your contact know to mention you when they call in to make an appointment, or just reach out to our office with the contact information of your referral.
As a small company, word of mouth and happy customers are our greatest partners. We want to give thanks to those who help us grow our business.
No, there is no limit to the number of rewards we send your way for each referral. We truly appreciate your support and being an advocate for our growing company!
Call or fill out the form online and we will set you up with a project manager to bring the samples to your door with a complimentary inspection.
Yes, we have a dedicated repair division to expedite any of your roofing, siding, or gutter needs.
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(317) 619-9001

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